Students for Sale | Foundation for Economic Education:
“You know,” Ben interjects, “we may be looking at this all wrong. Based on this current business model, maybe students and parents are not the actual customers of your services.”
Silence.
He continues, but the sudden weight of the air in the room seems to pull his words to the floor before they reach my peers sitting nearby. The uncomfortable truth he spoke is so repulsive to everyone, as educators, that the very laws of nature seem to resist. There are even a couple of audible gasps as some of the teachers realize that “customer” is really some kind of entrepreneur’s code word for “people whose opinions you should value.”
Here we were, professional educators, having relegated ourselves to a career of self-sacrifice and meager pay for the greater good, and this capitalist had the gall to imply that our mantra of “doing it for the children” was hollow!
...But it was true. Under the current model, our students aren’t our customers. Bizarrely, they are the products being sold.
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